Arielle promises to offer resume writing services exclusively for executive and C-level professionals. The bold dark theme of the website also syncs with rigor and boldness of the top-tier professionals.
There is no doubt that they would be getting an A+ for their branding strategy. They are quite good at grabbing the attention of the alpha professionals. But the main question is can they deliver? Are they capable of delivering what they are promising?
Let’s find that out in this in-depth Arielle review!
Arielle Services Overview
To align their services with the brand image, they have picked up the name of the services cleverly. But let us break those marketing words in laymen language!
Basically, they are offering these services –
- Resume writing
- LinkedIn profile creating and polishing
- Job interview coaching
- Professional photography for LinkedIn profiles
- Outplacement services
There is no doubt that their services look quite lucrative. Especially, the professional photography and outplacement service seems quite different from the others. We will talk about their service quality later. However, till now they seem impressive.
However, they offer these services to the Mid-level managers or professionals too. Their co-founder Irene McConnell have worked as HR professional before jumping into this business. Her partner Steven McConnell served in the military before getting degree in psychology.
We are not sure of the size of the Arielle’s writing team. No one knows who are writing the resumes or what their qualifications are.
Well, being a special service that is tailored towards the whales of the industry, we were quite sure that pricing would be high. But weren’t sure of the numbers.
It seems that there is no fixed number. Arielle.com.au set the pricing after discussing the needs of the clients.
So, if you have a smaller budget, you might feel that the Arielle Executives a bit too expensive. To get an exact number on the total bill, you will have to contact them directly.
Are you looking for a discount? Then, you should look for some other services. Arielle isn’t interested in offering discounts.
It could be a business strategy for them too. Surely, a premium resume writing service will not damage their brand value by offering cheaper prices or discounts. Other arielle.com.au reviews also believe so.
Quality of the Service
We have read their 104 5-star reviews from Google. It seems really odd that a company is getting 5-star rating from all of their clients. Even Apple or Google doesn’t have 100% positive feedbacks from their customers.
After getting the final copy of the resume, we were a bit disappointed. The quality of the resume was good but it’s not out of the world! Even other Arielle reviews have the same thoughts.
Maybe we were expecting a lot more from them. The resume was like any other resume that you can find anywhere else. Maybe their clients landed on great jobs because of their clients’ talent and value!
We think rather than focusing on marketing, they could increase the quality a bit more.
We were expecting a better customer support from a premium brand. For example, they take about 6 hours to reply a simple message. If a company is working with c-level professionals, at least they can have a fast customer service.
There is no live chat facility. In this age of chatbots and customer support companies, this is the least they could do. Arielle claims to be a market leader yet they are offering sub-standard service to their customers.
These small things have great impacts.
Finally, we want to say that Arielle Executive didn’t live up to the expectations. Their marketing strategies could be the reason for creating such hype. You should look for other services as you will not be getting anything too special from them. Considering every fact, we give them 6.1 rating out of 10 in our arielle.com.au review.